Privacy Policy

Effective Date: January 1, 2026
Last Updated: January 1, 2026

1. Introduction

Rackshyh ("we," "us," or "our") operates the website rackshyh.top (the "Website"). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) of the European Union.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out contact forms (name, email address, subject, message)
• Subscribe to our newsletter (email address)
• Communicate with us via email or phone

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. For detailed information about our cookie usage, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Communication: To respond to your inquiries, provide customer support, and send administrative information
• Newsletter Distribution: To send you research updates, analytical publications, and related information (with your consent)
• Website Improvement: To analyze website usage patterns and improve our content and services
• Security: To protect against unauthorized access and maintain the security of our Website
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for newsletter subscriptions and cookie usage
• Legitimate Interests: For website analytics and improvement, provided this does not override your rights
• Contractual Necessity: To respond to your inquiries and provide requested services
• Legal Obligation: To comply with applicable laws and regulations

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Website and providing services (e.g., email service providers, hosting providers), under strict confidentiality agreements
• Legal Requirements: When required by law, subpoena, or other legal process
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements, including Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Contact Form Inquiries: Retained for up to 2 years after resolution
• Newsletter Subscriptions: Retained until you unsubscribe
• Analytics Data: Aggregated data retained indefinitely; individual data retained for 26 months

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to our processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure server infrastructure and access controls
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:

14. Supervisory Authority

If you are located in the EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.